The terms governing your use of brocusitsolutionsusa.com and the services provided by Brocus IT Solutions LLC.
Effective date: August 13, 2026 · Last updated: August 13, 2026
These Terms and Conditions ("Terms") govern your access to and use of brocusitsolutionsusa.com (the "Site") and the services offered by Brocus IT Solutions LLC ("Brocus," "we," "us," or "our"). By using the Site or submitting a request, you agree to these Terms. If you do not agree, please do not use the Site.
Brocus is an independent advisory service. We help you understand your options and connect you with independent third-party providers who supply, install, and service the products and services you choose. We do not manufacture, sell, install, monitor, or service those products ourselves, and we are not the provider of the end services you may ultimately purchase.
Any provider we refer you to is an independent business, not an agent, partner, or employee of Brocus. The agreement for any product or service is solely between you and that provider. We do not control and are not responsible for the pricing, availability, quality, timing, installation, or performance of any provider's products or services. You are responsible for reviewing and agreeing to the provider's own terms before purchasing.
Brocus may receive compensation from third-party providers in connection with referrals made through the Site. This compensation does not increase the price you pay and does not obligate you to purchase anything.
You must be at least 18 years old and located in the United States to use the Site and submit a request. By using the Site, you represent that you meet these requirements and that the information you provide is accurate and belongs to you. You must submit only a telephone number that you own or are authorized to provide, and you agree to notify us if that number is reassigned or is no longer yours.
Telephone and email. When you submit a request, you authorize Brocus and the providers we work with to contact you using the telephone number and email address you provide, including by automated telephone dialing system and prerecorded or artificial voice messages, for marketing and service purposes. Consent is not a condition of any purchase.
Text messages are separate. Consent to receive text messages is given separately, by checking the SMS consent box on a Brocus IT Solutions web form. Submitting a request does not by itself enroll you in our SMS program, and consent given on a third-party lead-generation form does not enroll you either. Providers in our network do not send text messages on the basis of consent you provide to us. Full SMS terms are set out in Section 6.
You may opt out at any time as described in Section 6 and in our Privacy Policy.
Program description. Brocus IT Solutions LLC operates an SMS program that sends consultation updates, availability confirmations, appointment scheduling messages, and related service notifications to individuals who have requested information and provided express written consent.
Opt-in. You are enrolled in the SMS program only by checking the SMS consent box on a Brocus IT Solutions web form and submitting your mobile number. The box is not pre-checked. Consent is not a condition of purchase or of receiving a quote.
Who sends the messages. Brocus IT Solutions LLC is the sole sender under this program. Providers in our network do not send text messages on the basis of consent you provide to us, and your SMS consent is not shared with them.
Message frequency. Message frequency varies based on your inquiry and stage of service.
Cost. Message and data rates may apply. Brocus does not charge for messages; your mobile carrier's standard rates apply.
Opt-out. Reply STOP to any message to cancel. You will receive one final confirmation message, after which no further messages will be sent. You may re-subscribe at any time by submitting a new consent through our website.
Help. Reply HELP for assistance, email support@brocusitsolutionsusa.com, or call (855) 487-0595.
Carriers. Carriers are not liable for delayed or undelivered messages.
Supported carriers. The program is compatible with major U.S. wireless carriers. Carrier participation may change without notice.
Related documents. Information collected through the SMS program is handled in accordance with our Privacy Policy at brocusitsolutionsusa.com/privacy-policy. Use of the SMS program is also governed by these Terms and Conditions at brocusitsolutionsusa.com/terms-and-conditions.
You agree not to use the Site to submit false or fraudulent information, to violate any law, to infringe the rights of others, to introduce harmful code, or to attempt to gain unauthorized access to our systems. We may suspend or terminate access for any misuse.
The Site and its content, including text, graphics, logos, and design, are owned by or licensed to Brocus and are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our written permission.
The information on the Site and the guidance we provide are for general informational purposes and are not legal, financial, or professional advice. We make no guarantee that any provider will meet your expectations or that any product or service will achieve a particular result.
The Site and our services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error free, or secure.
To the fullest extent permitted by law, Brocus and its owners, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of the Site or from any product, service, or conduct of a third-party provider. Where liability cannot be excluded, our total liability will not exceed one hundred US dollars (100 USD).
Nothing in these Terms limits our liability for fraud, willful misconduct, gross negligence, or any liability that cannot be excluded by law, including under Florida's Deceptive and Unfair Trade Practices Act.
You agree to indemnify and hold harmless Brocus and its owners, officers, employees, and affiliates from any claims, damages, losses, and expenses, including reasonable attorney fees, arising out of your use of the Site, your violation of these Terms, your dealings with any third-party provider, or any false or inaccurate information you provide to us, including submission of a telephone number you are not authorized to provide.
The Site may contain links to third-party websites. We do not control and are not responsible for their content, products, or practices. Accessing them is at your own risk.
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. You agree that any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Hillsborough County, Florida, and you consent to their jurisdiction.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Informal resolution first. Before filing any claim, contact us at support@brocusitsolutionsusa.com and allow 30 days to resolve the dispute informally.
Binding arbitration. If the dispute is not resolved informally, any dispute arising out of or relating to these Terms or the Site will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, and not as part of any class or representative action. Arbitration will be held in Hillsborough County, Florida, or by telephone or video conference if agreed.
Jury and class waiver. You and Brocus waive the right to a jury trial and the right to participate in a class action, to the extent permitted by law.
Exceptions. Either party may seek emergency injunctive relief in court to prevent irreparable harm, and either party may bring a qualifying claim in small claims court.
Opt-out. You may opt out of this arbitration provision by sending written notice to support@brocusitsolutionsusa.com with "Arbitration Opt-Out" in the subject line within 30 days of first accepting these Terms. If you opt out, disputes are resolved under Section 14.
We may update these Terms at any time. The "Last updated" date reflects the latest revision, and your continued use of the Site means you accept the updated Terms.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. These Terms, together with our Privacy Policy, are the entire agreement between you and Brocus regarding the Site.
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